ST999 Privacy Policy – How We Protect Your Data

1 Introduction

ST999 operates the online gaming and betting platform available at st999.fun and through the official ST999 mobile application. This Privacy Policy explains how ST999 collects, stores, uses and protects the personal information of players who register and use the platform.

By creating a ST999 account or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your data is handled. If any part of this policy is unclear, please reach out to the support team before continuing to use the platform.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which are available on the ST999 website. Together these three documents form the full agreement governing your use of the platform.

2 Data We Collect

ST999 collects personal data in two main ways: information you provide directly and information collected automatically when you use the platform.

Information You Provide

When you register for an ST999 account or interact with the platform, you may provide the following types of information:

• Full name as registered on your official identification.
• Pakistani mobile number used for account registration and verification.
• Date of birth, collected to verify that you are aged 18 or above.
• Payment account details, including JazzCash wallet number, Easypaisa account or bank details for Raast and bank transfers.
• Identity documents submitted during verification procedures.
• Correspondence sent to the support team, including chat messages and enquiries.

Information Collected Automatically

When you access ST999 through a browser or the mobile app, we automatically collect certain technical information to keep the platform running smoothly and securely:

• Device type, operating system and browser version.
• IP address and approximate location at the time of login.
• Session duration, pages visited and features used within the platform.
• Betting and gaming activity logs associated with your account.
• Cookie and similar tracking data as described in the Cookies section below.

3 How We Use Your Data

ST999 uses the personal data collected strictly for the purposes listed below. We do not use your data for any purpose that is incompatible with why it was originally collected.

ST999 does not use personal data for automated decision-making that produces significant effects on players without human review. Any account action resulting from automated fraud detection is reviewed by the support team before a final decision is communicated to the player.

4 Payment Data & PKR Transactions

ST999 supports JazzCash, Easypaisa, Raast, bank transfers and other mobile wallets for PKR deposits and withdrawals. Payment data is handled with the highest level of care given its sensitive nature.

What We Store

ST999 stores the minimum payment information needed to process transactions and match payments to accounts. This typically includes your registered wallet number or bank account number and transaction reference IDs. We do not store your mobile wallet PIN, bank internet banking passwords or card CVV numbers.

Third-Party Payment Processors

Actual payment processing is carried out by the respective payment provider – JazzCash, Easypaisa, Raast or your bank. Each of these providers operates under their own privacy policies and security standards. ST999 is not responsible for data handling practices on the payment provider's side of a transaction, but we only work with established, reputable payment services available to Pakistan users.

Own-Account Requirement

All payment accounts linked to your ST999 profile must be registered in your own name. This is a requirement for both regulatory compliance and to protect players from unauthorised transactions. Payments from third-party accounts are not processed and will be returned to the source.

5 Sharing & Third Parties

ST999 does not sell, rent or trade your personal data to any third party. There are, however, limited circumstances under which your data may be shared with trusted external parties:

Payment Providers

Transaction data is shared with the relevant payment provider – such as JazzCash or Easypaisa – to the extent necessary to complete your deposit or withdrawal. This sharing is strictly limited to what the payment provider requires to process the transaction.

Identity Verification Services

When identity verification is required, ST999 may use a third-party KYC (know your customer) service to confirm that the documentation you have provided is genuine. These services are bound by strict confidentiality agreements and may not use your data for any other purpose.

Anti-Fraud and Security Partners

ST999 may share limited technical data – such as IP addresses and device fingerprints – with security partners to detect and prevent fraud, money laundering or other financial crimes. This is done to protect all players on the platform and is not used for marketing or advertising.

Legal Requirements

In situations where ST999 is legally required to disclose information – for example in response to a valid legal order or to cooperate with an investigation into financial crime – we will comply with the relevant legal process. Where legally permitted, we will attempt to notify the affected account holder before disclosing any data.

6 Security Measures

Protecting your data is a core priority for ST999. The platform applies multiple layers of security to keep your personal information and account funds safe.

• Encryption in transit: All data exchanged between your browser or app and ST999 servers is encrypted using TLS (Transport Layer Security).
• Encryption at rest: Stored personal data is encrypted on ST999 servers, meaning it cannot be read in plain text even in the unlikely event of a server breach.
• Access controls: Only authorised ST999 personnel with a legitimate operational need can access personal account data. Access is logged and monitored.
• Login verification: New device logins may trigger a verification message to your registered mobile number as an additional security check.
• Fraud monitoring: Automated systems monitor account activity for patterns associated with fraud or unauthorised access and flag unusual activity for review.

While ST999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.

7 Cookies & Tracking

ST999 uses cookies and similar technologies to make the platform work correctly, remember your preferences and understand how players use the site so we can improve it.

Types of Cookies Used

• Essential cookies: Required for basic platform functions such as keeping you logged in during a session and remembering your language preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform – which pages are visited most, where sessions tend to end and how features are used. This data is aggregated and anonymised.
• Security cookies: Help identify suspicious login activity and protect accounts from unauthorised access attempts.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of the ST999 platform function. Detailed cookie management options are available within your browser's privacy or security settings menu.

8 Data Retention

ST999 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required to comply with anti-fraud and financial record-keeping obligations.

The general retention periods applied by ST999 are as follows:

• Active account data: Retained for the full duration your ST999 account remains open.
• Transaction records: Retained for a minimum period after account closure to meet financial record-keeping requirements.
• Support correspondence: Retained for a reasonable period after the matter is resolved, in case the issue recurs or requires follow-up.
• Identity verification documents: Retained for the period required by applicable financial compliance standards and deleted once no longer required.

Once data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

9 Your Rights

As an ST999 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the support team:

• Right of access: You can request a copy of the personal data that ST999 holds about you at any time.
• Right to correction: If any personal information held on your account is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: You can request that your personal data be deleted. Note that some data may need to be retained for a period after account closure to meet legal and financial record-keeping requirements.
• Right to restrict processing: You can ask ST999 to limit how your data is used in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to object: You can object to your data being used for promotional communications at any time by updating your preferences in account settings or by contacting support.

ST999 aims to respond to all data rights requests within a reasonable timeframe. Identity verification may be required before a request is actioned to ensure that data is only disclosed or modified at the request of the account holder.

10 Minors

ST999 is strictly an adult platform intended for players aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is conducted as part of the registration process and may be required again before withdrawal requests are processed.

If ST999 identifies or has reason to believe that an account belongs to or is being used by a person under 18, the account will be immediately suspended, the data associated with it will be reviewed and any funds deposited will be returned to the originating payment method. No winnings or bonuses will be paid out where underage use is confirmed.

Parents and guardians who believe a minor may have accessed ST999 are encouraged to contact the support team immediately so the matter can be investigated and resolved without delay.

11 Policy Updates

ST999 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last updated" date displayed at the top of this page will be revised. For significant changes that affect how your data is used, ST999 will make reasonable efforts to notify active players via account notification or the registered mobile number.

We encourage you to review this page periodically so you are always aware of the current version of the policy. Continued use of the ST999 platform after a policy update constitutes acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and contact support to discuss your options.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the ST999 support team. Our team is available 24 hours a day, 7 days a week via live chat within your account.

For data-related requests specifically, please include your registered mobile number and a clear description of your request so the team can verify your identity and action your request as quickly as possible.

You can also find answers to common privacy questions in the FAQ section of the website. For general platform rules, visit the Terms and Conditions page.